Check-in is from 3:00 PM until anytime.
Guests must be at least 18 to check-in.
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property. Speedboat transfer options: The listed mandatory transfer fee in the Fees section covers one-way airport shuttle and speedboat transfers from Phuket International Airport (HKT) to Ao Po Grand Marina, or from Krabi International Airport (KBV) to Kong Ka Pier; guests are transferred from the pier by speedboat to the resort jetty. Speedboat transfers (without airport transfers) to the resort jetty are available from Ao Po Pier in Phuket and from Kong Ka Pier in Krabi; the one-way speedboat transfer fee from either pier is THB 1900 per guest aged 12 and older, and THB 1400 per child aged 4-11. Guests must contact this property is advance to arrange speedboat transfers. This property is accessible either by speedboat, or via ferry service followed by shared long-tail boat ride. Ferry transfer options: Guests are responsible for their own transportation to the designated pier at least 30-45 minutes prior to the scheduled departure time. Ferry transfers (surcharge) from Rassada Pier in Phuket are available at 8:30 AM with arrival at Tonsai Pier at 10:30 AM, and at 1:45 PM with arrival at Tonsai Pier at 3:45 PM. From Tonsai Pier, guests board a shared longtail boat to the property (30-minutes duration). The one-way transfer fee from Phuket is THB 1350 per guest aged 12 and older, and THB 1250 per child aged 4-11. Ferry transfers from Klong Jilad Pier in Krabi are available at 9 AM with arrival at Tonsai Pier at 11 AM, and at 1:30 PM with arrival time at Tonsai Pier at 3:30 PM. From Tonsai Pier, guests will board a shared longtail boat to the property (30-minutes duration). The one-way transfer fee from Krabi is THB 1100 per guest aged 12 and older, and THB 900 per child aged 4-11.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
