V'Spirit Cruises

Check-in

Check-in is from 11:30 AM until 12:00 PM. Guests must be at least 15 to check-in.

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9 AM - 3 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi Old Quarter to Lan Ha Bay and vice versa, with surcharges applicable. The surcharge will be paid upon check-in. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter or at Hanoi Opera House, which is 3.5 hours away by car. Roundtrip daily transfers from Hanoi to Ha Long depart between 8 AM and 8:45 AM. Following the cruise, a van will transport guests back to Hanoi.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

All-inclusive rates are available at this cruise ship. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch or dinner at Restaurant, a restaurant which specializes in Vietnamese cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 7:30 AM.

Featured amenities include a 24-hour front desk and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tuan Chau Beach - 0.4 km / 0.2 mi
Tuan Chau Amphitheater - 1 km / 0.6 mi
Tuan Chau Park - 1.4 km / 0.9 mi
Ha Long Night Market - 8.9 km / 5.5 mi
Cái Dăm Market - 9.2 km / 5.7 mi
Cat Ba National Park - 11 km / 6.8 mi
Sun Square - 12.2 km / 7.6 mi
Cua Luc Bay - 12.2 km / 7.6 mi
Bai Chay Beach - 12.4 km / 7.7 mi
Queen Cable Car Ocean Terminal - 12.7 km / 7.9 mi
Dragon Park - 13 km / 8.1 mi
Typhoon Water Park - 13.3 km / 8.3 mi
Bai Chay Market - 13.4 km / 8.3 mi
Ha Long International Cruise Port - 14 km / 8.7 mi
Bai Chay Bridge - 14.4 km / 8.9 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 40.5 km / 25.1 mi
Van Don Intl. Airport (VDO) - 72 km / 44.8 mi
The preferred airport for V'Spirit Cruises is Haiphong (HPH-Cat Bi).

• Pool access available from 4:00 PM to 5:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
• No cribs (infant beds) available
• Cashless transactions are available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: VND 1000000
• Gala Dinner on February 17 per adult: VND 1000000
• Gala Dinner on February 17 per child: VND 750000 (from 5 to 11 years old)
• Gala Dinner on February 16 per adult: VND 1000000
• Gala Dinner on February 16 per child: VND 750000 (from 5 to 11)

We have included all charges provided to us by the property.