Name: Iberostar Heritage Grand Mencey
Address: Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, 38004, ES
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Santa Cruz de Tenerife Tenerife

Check in 3:00 PM

Check out 11:00 AM

Surrender to tranquility the moment you step into Iberostar Heritage Grand Mencey, where relaxation is an art form, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 30 minutes drive to Teresitas Beach and 20 minutes walk to Nuestra Senora del Pilar Parish.

Make yourself at home in one of the 261 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dry cleaning/laundry service
Distance from property (meters) - 20
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Parking (limited spaces)
Number of meeting rooms - 9
Free wired internet
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 1
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
All property's electricity comes from renewable sources
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Distance from property (ft) - 66
Golf lessons available nearby
Visual alarms in hallways
Multilingual staff
Water dispenser
Conference center
Number of accessible parking spaces - 1
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Mountain biking nearby
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Locally-owned & organized tours & activities
Reception hall
Express check-in
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Spa treatment room(s)
Health club
Well-lit path to entrance
Change of towels (on request)
Garden
Stair-free path to entrance
Wedding services
Full-service spa
Yoga classes/instruction on site
Elevator door width (inches) - 110
Off-street parking
Water-efficient toilets only
Water dispenser use by guests actively encouraged
Elevator door width (centimeters) - 279
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Scooter/moped rentals nearby
Number of restaurants - 4
Housekeeping on request
Spa services on site
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Hiking/biking trails nearby
Steam room
Terrace
ATM/banking
Pilates classes on site
Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Rambla de Santa Cruz - 0.1 km / 0.1 mi
Garcia Sanabria Park - 0.1 km / 0.1 mi
Nuestra Senora del Pilar Parish - 0.6 km / 0.4 mi
Almeyda Military Museum - 0.6 km / 0.4 mi
Canarias Regional Military Museum - 0.7 km / 0.4 mi
Municipal Museum of Fine Arts - 0.9 km / 0.5 mi
Museo de Belle Artes - 0.9 km / 0.6 mi
San Francisco de Asis Parish - 0.9 km / 0.6 mi
Plaza de Espana - 1.1 km / 0.7 mi
La Recova Art Center - 1.2 km / 0.7 mi
Guimera Theater - 1.2 km / 0.7 mi
Nuestra Senora de la Concepcion Church - 1.4 km / 0.9 mi
Tenerife Space of the Arts - 1.4 km / 0.9 mi
Mercado de Nuestra Señora de África - 1.4 km / 0.9 mi
Plaza Iglesia - 1.4 km / 0.9 mi
The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 13.8 km / 8.6 mi
Tenerife South Airport (TFS) - 63.6 km / 39.5 mi
The preferred airport for Iberostar Heritage Grand Mencey is Tenerife South Airport (TFS).

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.

Hotel policies

General

Professional property host/manager
Property uses a professional cleaning service
EarthCheck

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Other charges

Fee for buffet breakfast: approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children
Nearby parking fee: EUR 12 per day (66 ft away)
Facilities fee: EUR 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife 38004, Spain

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