Surrender to tranquility the moment you step into Hotel Chicamocha, where relaxation is an art form, Hotel Chicamocha is in a shopping district, within a 15-minute walk of Megamall Shopping Center and Parque del Agua. This family-friendly hotel is 25 minutes walk to Canaveral Mall and 3 minutes drive to San Pio Park.

Make yourself at home in one of the 160 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes, as well as phones with free local calls.

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Property Details

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dry cleaning/laundry service
Gift shops or newsstand
Number of stairs to reach property - 5
Parking (limited spaces)
Lockers available
Front entrance ramp
Pool umbrellas
Free WiFi
Number of bars/lounges - 3
Number of outdoor pools - 2
Wheelchair accessible parking
Tours/ticket assistance
Airport transportation - drop-off (surcharge)
Free English breakfast
Airport transportation (surcharge)
Accessible airport shuttle
No accessible shuttle
Wheelchair-accessible on-site restaurant
Free breakfast
Handrails in stairways
Multilingual staff
Wheelchairs available on site
Number of accessible parking spaces - 2
Wheelchair-accessible meeting spaces/business center
Daily
Turkish bath/Hammam
Number of coffee shops/cafes - 2
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair-accessible path to elevator
Meeting rooms
Pool access ramp on site
24-hour pool access
Television in common areas
Wheelchair-accessible public washroom
Arcade/game room
Well-lit path to entrance
Wedding services
Full-service spa
Area shuttle (surcharge)
Elevator door width (inches) - 32
24-hour health club
Stairwell handrail height (inches) - 20
Elevator door width (centimeters) - 81
Luggage storage
Billiards or pool table
Porter/bellhop
Stairwell handrail height (centimeters) - 50
Business center
24-hour front desk
Playground on site
Number of restaurants - 3
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Computer station
Hair salon
Concierge services

Check-in

Check-in is from 3:00 PM until anytime.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Piscina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary English breakfast is served daily from 6:00 AM to 9:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Parque Mejoras Públicas - 0.2 km / 0.1 mi
Corfescu Theater - 0.5 km / 0.3 mi
Parque de los Niños - 0.6 km / 0.4 mi
Megamall Shopping Center - 0.7 km / 0.5 mi
Las Palmas Park - 0.8 km / 0.5 mi
Bucaramanga Modern Art Museum - 0.8 km / 0.5 mi
Parque del Agua - 0.9 km / 0.6 mi
Antonia Santos Park - 1 km / 0.6 mi
San Pio Park - 1 km / 0.6 mi
Canaveral Mall - 1.3 km / 0.8 mi
Holy Family Cathedral - 1.3 km / 0.8 mi
Santander Theatre - 1.3 km / 0.8 mi
Bucaramanga Chamber of Commerce - 1.4 km / 0.8 mi
Alfonso Lopez Stadium - 1.6 km / 1 mi
Cabecera Shopping Mall - 1.6 km / 1 mi
The preferred airport for Hotel Chicamocha is Bucaramanga (BGA-Palonegro Intl.) - 20.4 km / 12.7 mi

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests.
24-hour pool access
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Contactless check-out is available
LGBTQ friendly
No cribs (infant beds) available
Caters to LGBTQ guests
No rollaway/extra beds available
Parking height restrictions apply
Contactless check-in is available

Pets

Maximum number of pets per room 2
Pet max weight (per pet) in lb is 18
Pet max weight (per pet) in kg is 8
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: COP 9.00 per night
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Other charges

Fee for in-room wired internet: COP 70000 per day (rates may vary)
Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: COP 1
Pet deposit: COP 150000 per stay
Pet fee: COP 50000 per pet, per day
Service animals are exempt from fees
Facilities fee: COP 9450 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle 34 No 31-24, Bucaramanga, Santander 680002, Colombia

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