Discover a paradise for pets and their owners at Bristol Palace Hotel, where four-legged travelers are treated like VIP guests, steps from Piazza de Ferrari and 11 minutes by foot from Old Port. This luxury hotel is 6 minutes drive to Port of Genoa Cruise Ship Terminal and 4 minutes drive to Genoa Port Center.

Make yourself at home in one of the 133 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

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Property Details

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Dry cleaning/laundry service
Distance from property (meters) - 100
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Food and water bowls
Parking (limited spaces)
Biodegradable/compostable stirrers
Express check-in
No single-use plastic straws
No single-use plastic soda bottles
Wheelchair-accessible path to elevator
Number of meeting rooms - 9
No single-use plastic stirrers
Change of bed sheets (on request)
Reusable cups only
Reusable tableware only
Free wired internet
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Change of towels (on request)
Tours/ticket assistance
Comprehensive food waste policy
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Distance from property (ft) - 328
Luggage storage
Express check-out
Porter/bellhop
Multilingual staff
Water dispenser
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Laundry facilities
Elevator
Terrace
Locally-sourced food on site (80% or more)
Concierge services

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at Giotto, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, express check-in, and express check-out. This hotel has 9 meeting rooms available for events. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piazza de Ferrari - 0.2 km / 0.1 mi
Genoa Museum - 0.2 km / 0.1 mi
La casa di Cristoforo Colombo - 0.3 km / 0.2 mi
Teatro Carlo Felice - 0.3 km / 0.2 mi
Porta Soprana - 0.3 km / 0.2 mi
Santa Caterina Church - 0.4 km / 0.2 mi
Piazza Matteotti - 0.4 km / 0.2 mi
Chiesa del Gesu e dei Santi Ambrogio e Andrea - 0.4 km / 0.2 mi
Palazzo Ducale - 0.4 km / 0.3 mi
Vico della Casana - 0.4 km / 0.3 mi
Piazza San Matteo - 0.5 km / 0.3 mi
Doge's Palace - 0.5 km / 0.3 mi
Treasure Museum of St. Lorenzo Cathedral - 0.6 km / 0.3 mi
Cattedrale di San Lorenzo - 0.6 km / 0.4 mi
Via Garibaldi - 0.6 km / 0.4 mi
The preferred airport for Bristol Palace Hotel is Cristoforo Colombo Airport (GOA) - 10.6 km / 6.6 mi

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Contactless check-out is available
LGBTQ friendly
No rollaway/extra beds available
Essential workers only - NO

Pets

Maximum number of pets per room 1
Only dogs and cats are allowed
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
Nearby parking fee: EUR 29 per day (328 ft away)
Pet fee: EUR 20.00 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Via XX Settembre 35, Genoa, GE 16121, Italy

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