Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at Sonder Santa Ana, you'll be steps from Plaza de Santa Ana and 2 minutes by foot from Puerta del Sol. This aparthotel is 7 minutes walk to Gran Via and 15 minutes walk to Prado Museum.

Make yourself at home in one of the 35 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch Smart televisions are provided, with digital programming available. Conveniences include coffee/tea makers and washing machines, and housekeeping is provided on request.

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Property Details

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Elevator door width (inches) - 27
Distance from property (meters) - 400
Housekeeping on request
Smoke-free property
Elevator door width (centimeters) - 69
Wheelchair accessible – no
Distance from property (ft) - 1312
Luggage storage
Offsite parking discounted rates available
Elevator
Multilingual staff
Free WiFi
Concierge services

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

Featured amenities include multilingual staff, luggage storage, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de Canalejas - 0.1 km / 0.1 mi
Plaza de Santa Ana - 0.1 km / 0.1 mi
Puerta del Sol - 0.2 km / 0.1 mi
Preciados Street - 0.3 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.2 mi
El Oso y el Madrono - 0.4 km / 0.2 mi
Congress of Deputies - 0.5 km / 0.3 mi
Plus Ultra Seguros - 0.5 km / 0.3 mi
Gran Via - 0.5 km / 0.3 mi
Círculo de Bellas Artes - 0.5 km / 0.3 mi
Thyssen-Bornemisza National Museum - 0.6 km / 0.4 mi
Paseo del Prado - 0.6 km / 0.4 mi
Fountain of Neptune - 0.6 km / 0.4 mi
Plaza de Callao - 0.7 km / 0.5 mi
Prado Museum - 0.8 km / 0.5 mi
The preferred airport for Sonder Santa Ana is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.5 km / 10.3 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
LGBTQ friendly
No rollaway/extra beds available
Noise-free rooms not guaranteed
Essential workers only - NO

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Other charges

Nearby parking fee: EUR 37.45 per day (1312 ft away)
Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle del Principe 11, Madrid, 28012, Spain

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